Follow the steps outlined above to troubleshoot. Before reaching out to VigLink's Support Team, there are a couple of additional steps you can take to verify installation:
- Is the URL you entered into the Installation Checker an "http://" link, but you've loaded the Dashboard on "https://"? Try reentering your website as a secure resource. In other words, if you entered "http://example.com/" try checking your installation again using "https://example.com/".
- Log in to your Dashboard. Are views or clicks tracking? If so, VigLink is recording data which indicates successful installation.
If both views and clicks are at zero, however, you should reach out to firstname.lastname@example.org for additional assistance.